Join the Board of Mastercall Healthcare

Chair of the Board and Non-Executive Director Opportunities

Purposeful stewardship. Inclusive leadership. Better care.

2026 marks a significant milestone for Mastercall Healthcare as we celebrate 30 years of providing outstanding care to patients and communities across Greater Manchester and the North West. From our origins as a GP Co-operative in Stockport, we have grown into an award-winning social enterprise and trusted NHS partner, whilst remaining firmly rooted in our values, our people and our communities.

As we enter our next chapter, we are seeking exceptional individuals to join our Board and help shape the future of our organisation.

About Mastercall

Mastercall Healthcare is an award-winning social enterprise delivering innovative urgent, primary and out-of-hospital NHS services across Greater Manchester and beyond. We are passionate about providing the right care, in the right place, at the right time.

What makes us different is that we are a social enterprise. We have no external shareholders and reinvest our surplus into improving services, developing our workforce, supporting innovation and creating lasting social value for the communities we serve. We are proud to be accredited by Social Enterprise UK and to have achieved a CQC rating of Outstanding for Caring and Good overall.

At the heart of our organisation is our people and culture framework:

Belong. Grow. Thrive.

We are committed to creating an environment where people feel they belong, are supported to grow and are empowered to thrive. These principles guide our approach to leadership, decision-making and organisational development.

Chair of the Board

Remuneration: £30,000 to £35,000 per annum

Time Commitment: Approximately one day per week

Term: Three years, with potential for reappointment

Location: Hybrid, with regular attendance at our Stockport headquarters and engagement across Greater Manchester and the Northwest.

Candidate Information Pack Link: https://mastercall.org.uk/wp-content/uploads/2026/09/Mastercall-Chair-of-The-Board-Candidate-Pack-Sept-2026-V1.1.pdf

This is an outstanding opportunity to lead the Board of a successful, member-led social enterprise at a pivotal point in its development.

As Chair, you will provide inspirational and inclusive leadership to the Board, ensuring strong governance, effective challenge and support for the Executive Leadership Team, whilst maintaining a relentless focus on patient care, organisational performance and long-term sustainability. You will play a key role in shaping strategy, strengthening partnerships and helping Mastercall navigate an evolving NHS landscape.

We are looking for an individual who can bring:

Significant Board or Chair-level leadership experience
Strong governance and strategic leadership credentials
Experience operating within complex, regulated or publicly accountable environments
Excellent stakeholder engagement and partnership skills
A commitment to social value, inclusion and member-led governance
The ability to support and challenge effectively while fostering a high-performing Board culture.

Non-Executive Director

Remuneration: £15,844 per annum

Time Commitment: Approximately 1 to 2 days per month

Term: Three years, with potential for reappointment

Location: Hybrid, with regular attendance at our Stockport headquarters and engagement across Greater Manchester and the Northwest.

Candidate Information Pack Link: https://mastercall.org.uk/wp-content/uploads/2026/09/Mastercall-NED-Candidate-Pack-Sept-2026-v1.1.pdf

Our Non-Executive Directors play a vital role in providing independent judgement, constructive challenge and strategic insight to support the continued success of Mastercall.

As an equal member of our unitary Board, you will contribute to strategic development, scrutinise organisational performance and provide assurance that Mastercall remains financially sustainable, well governed and focused on delivering safe, high-quality care. You will help ensure that patient outcomes, workforce experience, innovation and social value remain central to Board decision-making.

We welcome applications from individuals with:

Senior leadership or Board-level experience
Strong governance, risk and assurance expertise
Strategic thinking and sound judgement
Financial and commercial awareness
An interest in healthcare, public service and social enterprise
A commitment to equality, diversity, inclusion and collaborative leadership.

Who We Are Looking For

Across both roles, we are seeking people who:

Share our values and commitment to outstanding patient care
Demonstrate integrity, curiosity, courage and sound judgement
Can provide constructive challenge whilst working collaboratively
Value diversity of thought and inclusive leadership
Understand the importance of strong governance and accountability
Want to play a meaningful role in shaping the future of healthcare and social enterprise.

We particularly welcome applications from people whose backgrounds, experiences and perspectives are currently under-represented in Board leadership, including people from Black, Asian and other minority ethnic communities, disabled people and those from diverse professional, educational and social backgrounds

How to Apply

To apply, please submit:

A current CV, including relevant Board and senior leadership experience
A supporting statement (maximum three pages) outlining your motivation and suitability for the role
A completed declaration covering eligibility, conflicts of interest and diversity monitoring.

Closing Date: 28 September 2026

Applications should be submitted via NHS Jobs or by email to:

MAHE.mastercall-recruitment@nhs.net

If you have any questions about either opportunity, please contact:

Victoria Farrington

Head of Workforce Planning and Development

victoria.farrington@nhs.net

Help shape the next 30 years of Mastercall Healthcare. Join us in delivering outstanding care, creating social value and making a lasting difference to our patients, people and communities.

Mastercall Healthcare

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Chair of the Board and Non-Executive Director